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Security Certificates

Zscaler Root Security Certificate Installation

The Randolph County School System uses the Zscaler Internet content filtering solution. Users are required to authenticate to the content filter system to gain access to the Internet. In order to access secure "Https://" sites a Zscaler Root Security Certificate must be installed on the machine.
Personally owned devices are required to authenticate to the Zscaler Content Filter, to gain access to the Internet. Users will be required to download and install the Zscaler root security certificate. This certificate is installed so that your Internet traffic can be securely transmitted. No data is collected from your computer, and no software or off-site monitoring capabilities are ever installed on personally-owned devices. The Zscaler root security certificate is automatically pushed to district owned Windows laptops and desktops at network login.

Before you install the certificate, you will need to download it to your computer. If you are using a Windows or Mac computer, save the file to your Desktop so that you'll be able to locate it later. Please refer to the installation instructions below, depending on your OS platform. You will likely need to restart the browser after you install the certificate.

Please click the link below to download both the 1024 and 2048-bit Z-Scaler Certificates.(Download both) Please note the location of where you save the certificates, as you will need to browse to the saved location in the instructions below.

Below are the Instructions for manually installing the Z-Scaler Certificates to various Operating System platforms and Web Browsers.
Windows OS, using Internet Explorer web browser
Download the ZScaler Certificate and save to your location choice (desktop, flash drive, etc).
Open Internet Explorer.
From Internet Explorer, go to the Toolsmenu, select Internet Options, and then in the window that appears switch to the Content tab and click the "Certificates" button.
To install the certificate go to the Trusted Root Certification Authorities tab and click the "Import..." button.
In the Certificate Import Wizard window that appears click the "Next button.
To select the file, press the "Browse..." button.
Find the saved certificate file (desktop, flash drive, etc.) and click the "Open" button..."Next", "Finish".
Close and restart the Web browser.

 

Google Chrome Web Browser Users: The Chrome web browser pulls its certificate configuration from Internet Explorer, therefore no further action is required. Once the Certificate is installed successfully to Internet Explorer, Google Chrome will also work with the Z-Scaler Content Filter. You will need to close and restart the Chrome Browser if you have it open when you install the certificate in Internet Explorer.

 

Firefox Web Browser Users:

Shortcut: Double click the link above using Firefox. Check all three checkboxes. Click "OK". Done!

 

Download the ZScaler Certificate (ZscalerRootCertificate-2048.crt) and save to your location choice (desktop, flash drive, etc).
Open Firefox.
From Firefox, go to the Toolsmenu (three dashes), select Options, and then in the window that appears switch to the Advanced tab and click the "Certificates" tab.
Select "View Certificates"and then "Authorities" and then click the "Import..." button.
In the Certificate Import Wizard window that appears browse for the Zscaler Certificate you downloaded to your location of choice.
When you find the saved certificate file (ZscalerRootCertificate-2048.crt) click the "Open" button..."Check all three boxes", Click "OK". Done!

 

 


Mac OS X (MacBook Pro, MacBook Air, iMac, Mac mini, etc.)

Download Z-Scaler Certificate.
Double-Click files and depending on your version of OS X, the "Keychain" window will open, where you will install the Z-Scaler Certificates.
"Add Certificates" window, select "System", under "Keychain"....click "Add".
Enter your password.
If prompted, select "Always Trust This Certificate".

 

iOS (iPad, iPod, iPhone)
You will need to perform these tasks through the Safari mobile web browser.

Click the link to download the file.
Click "Install". Zscaler certificates are not in the Apple trusted certificates list. Simply ignore the warnings.
Click "Install". Zscaler certificates are not in the Apple trusted certificates list. Simply Ignore the warnings.
If you have a passcode on your iPad, you will need to enter it when prompted.

 

 

 

Firefox Web Browser for Mac
Shortcut: Double click the link above using Firefox. Check all three checkboxes. Click "OK". Done!

 

 

Alternatively:

Download the ZScaler Certificate (ZscalerRootCertificate-2048.crt) and save to your location choice (desktop, flash drive, etc).
Open Firefox.
From Firefox, go to the Tools menu (three dashes), select Options, and then in the window that appears switch to the Advanced tab and click the "Certificates" tab.
Select "View Certificates"and then "Authorities" and then click the "Import..." button.
In the Certificate Import Wizard window that appears browse for the Zscaler Certificate you downloaded to your location of choice.
When you find the saved certificate file (ZscalerRootCertificate-2048.crt) click the "Open" button..."Check all three boxes", Click "OK". Done!

Android
Click the link to download the Z-Scaler certificate.
Android will ask you what to name each certificate. Provide a name for the certificate (example: ZS2048)
Click OK. The certificate will be installed.
Chromebook
Download the Z-Scaler certificate to USB flash drive or it will automatically save to the downloads folder on the Chromebook.

Open Settings from the Chromebook browser’s menu.
Select Show advanced settings.
Find HTTPS/SSL and click Manage certificates.
Select Authorities.
Scroll down and click Import.
Choose the certificate from the location that it was saved to and click Open.
Select “Trust this certificate for identifying websites.
Click OK to finish the process.
Close all dialogue boxes.
**Certificates are user specific on Chromebooks, not device specific.

 

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The Randolph County School System does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities and provides equal access to the Boy Scouts and other designated youth groups. The following people have been designated to handle inquiries regarding the non-discrimination policies: Marty Trotter, Title IX Coordinator, and Edwina Ashworth, Section 504 Coordinator, 2222-C South Fayetteville St. Asheboro, NC 27205 Phone: 318-6100.

 The Randolph County School System is committed to ensuring that all web users can access its web content. If you have difficulty accessing information on our website due to a disability, please contact us at tmoody@randolph.k12.nc.us and provide the URL (web address) of the material you tried to access, the problem you experienced, and your contact information.